HomeServiceFAQ FAQ
  • Q
    How to charge?
    A
    Scan the QR code on the charging pile or follow the official account of “INVT Charging Service”, click “I Want to Charge” in the menu bar, and then do in accordance with the instructions on the phone. 
  • Q
    Displays “Disconnected” while charging?
    A
    Please contact the customer service or the local after-sales service at 400-700-9997. 
  • Q
    How to top up?
    A
    Click “I Want to Charge” in the menu bar of the official account, “INVT Charging Service”, to top up. 
  • Q
    How to search for the surrounding charging piles?
    A
     Click “I Want to Charge” in the menu bar of the official account, “INVT Charging Service”, and enter to the accessories section. 
  • Q
    Where does INVT establish service outlets in China?
    A
    Currently, our service networks are available in Shenzhen (headquarter), Nanning, Chengdu, Xi’an, Urumqi, Nanchang, Wuhan, Zhengzhou, Wuxi, Hangzhou, Quanzhou, Hefei, Jinan, Taiyuan, Hohhot, Beijing, Shijiazhuang, Shenyang, Harbin, Xiangtan, Guiyang, Baoding, Qingdao, Xiamen, Fuzhou, Taizhou, Nantong, Foshan, etc. A service team composed of over 120 employees are standing by to perfectly guarantee our round-the-clock response to any request for field service. 
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